Work for the Department of Revenue

Job Overview:

This position resides in the Alcohol Beverage Control Division of the Department of Revenue. Duties include managing inquiries and appeals, conducting informal resolutions, negotiating settlement agreements for compliance cases, and educating licensees about alcoholic beverage regulations. This position is responsible for monitoring, tracking and coordinating cases with other staff; working with the Office of Dispute Resolution and responding to inquires as the compliance business expert; training other staff, and determining appropriate actions related to compliance issues. The position does not supervise other staff.

Knowledge of:

• Montana alcoholic beverage licensing requirements
• Compliance and resolution techniques
• Negotiation and settlement techniques
• Legal proceedings
• Financial and business documents
• DOJ Gambling Control Division investigations related to alcoholic beverage licensing requirements
• CFR 27, as it relates to the Alcoholic Beverage Control Division work
• Montana Code Annotated (MCA), Administrative Rules of Montana (ARM), existing case law, and other legal procedures
• Public Relations, office administration, records management, and related processes

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Review and understand technical, legal, financial, and miscellaneous source material
• Make sound decisions to resolve disputes
• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

This position is part of the Alcoholic Beverage Control Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business administration, public administration, criminal justice, law enforcement, or related field; and
• Three years of work experience that includes negotiations, settlements, compliance, licensing, procurement, contract administration, or program administration.
• Preferred work experience includes leadership and project management.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Cannabis Control Division of the Department of Revenue. The Cannabis Lab Specialist performs a variety of duties assigned by management. This position assists in overseeing projects related to quality assurance and laboratory system improvement functions with current and potential marijuana laboratories in Montana within the Marijuana Laboratory Program. Duties include assisting with marijuana laboratory audits and compliance issues, assisting with the development and implementation of quality improvement projects internally and with external partners, researching best practices for marijuana testing and compliance, researching other state marijuana programs rules, analyzing and interpreting marijuana data, identifying data trends and compliance issues, and enforcement of ARMs.

Knowledge of:

• Advanced knowledge and experience in analytical chemistry testing processes.
• Ideal candidate would have additional knowledge of serology, PCR, and Microbiology.
• Knowledge and experience in quality management systems, quality control, quality improvement, and good laboratory practices.
• Computers and database management systems (i.e. GenTax, METRC)
• Quality assurance methods
• Administrative rule processes and guidelines
• Compliance standards and regulations
• Records management
• Statutes, Administrative Rules, and policies for marijuana testing laboratories
• Complex quality assurance testing laboratories inspection concerns with an emphasis on the health and safety of consumers
• Collection of evidence procedure
• Compliance standards and regulations
• Inspection requirements

Skills in:

• Excellent written and verbal communications skills.
• Advanced knowledge and experience in analytical chemistry testing processes.
• Analytical and critical thinking skills.
• Effective time management and organization skills.
• Acute attention to detail and observation skills.
• Ability to use reason and logic to identify and solve problems.
• Ability to facilitate collaboration and cooperation with others.
• Research and data analysis.
• Conflict resolution and customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely customer service
• Handling multiple priorities under deadlines
• Work independently but also as a team

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

This position is part of the Cannabis Control Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in biological, chemical, or physical sciences.
• Advanced scientific degree is desirable but not required.
• At least 2 years related laboratory experience in a regulated environment, such as marijuana laboratories, CLIA, EPA, DOD, NELAC, or ISO17025 accredited laboratories.
• At least 2 years of laboratory experience in microbiology and analytical chemistry.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Collection Services Bureau of the Department of Revenue. In this position you will help Montana citizens resolve their overdue balances owed to the State of Montana. You will contact citizens by phone, mail, email, and other means of communication, to notify them of their balance and work with them to obtain payment in full or payment plans. This position focuses on providing exceptional customer service to our Montana citizens. You will work with a diverse group of individuals in a team-oriented and collaborative work environment.

Key responsibilities include:

• Contacting Montana citizens via phone, mail, email, or other methods as necessary.
• Taking payments over the phone.
• Working with citizens to negotiate reasonable payment plans within department guidelines.
• Conducting extensive research to locate contact information such as phone numbers and addresses.
• Researching and determining individuals liable for trust tax balances.
• Maintaining confidential citizen records in our integrated tax system.

If you are the right person for this opportunity, you will have the following knowledge and skills:

• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities
• Using discretion, active listening, critical thinking, and problem solving
• Excellent written and verbal communication
• Outstanding customer service

This position is part of the Information Management and Collections Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is:

• High school diploma or GED.
• At least one year of job-related experience in customer service.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Director's Office Division of the Department of Revenue. Duties include being the primary contact for internal and external customers and is the primary contact for providing information to customers about unclaimed property that has been escheated to the State of Montana. The incumbent provides information and technical assistance and resolves problems regarding taxes, fees and licenses, unclaimed property, business personal property reporting, livestock reporting, and Department web-based filing and payment processes. The position does not supervise other staff.

We are looking for people who:

• Can deliver outstanding customer service
• Enjoy problem solving
• Adapt quickly to changes in the environment and assignments
• Have strong communication and listening skills
• Can multitask, prioritize, and manage time effectively
• Thrive in a dynamic and collaborative environment

Knowledge and Skills:

• Principles and practices of licensing, registration, application, valuation, and processing for various tax types
• Federal and state statutes, administrative rules, policies, and procedures
• Department business practices
• Office operations and business communications
• Records management
• Rules, procedures, and operations related to identifying and locating taxpayers and determining the extent of their tax liabilities (regulations regarding corporations, out-of-state taxpayers, bankruptcy, amended forms, bad debts, etc.)
• Research techniques to identify and locate individuals and validate identities
• Customer service standards
• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
  Written, verbal, and interpersonal communication

What can you expect from us in return for your work with our agency?

• Computer systems and tax guidelines training
• Health, dental, and vision benefits
• Work/Life balance
• Retirement plans
• Paid time off
• Flexible scheduling
• Teleworking opportunities available upon completion of training

You would be a great fit for this position if you have:

• Multitask, prioritize, and manage time effectively
• Demonstrate self-motivation
• Follow instructions
• Adapt quickly to changes in the environment and assignments
• Handling multiple priorities under deadlines
• Thrive in a dynamic and collaborative environment

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

(All computer systems and tax guidelines will be trained on the job.)

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.

Training Assignment:  This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

This position is part of the Directors Office Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is:

• High School Diploma
• Two years of directly related work experience with customer service.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Director's Office Division of the Department of Revenue. Duties include being the primary contact for internal and external customers and is the primary contact for providing information to customers about unclaimed property that has been escheated to the State of Montana. The incumbent provides information and technical assistance and resolves problems regarding taxes, fees and licenses, unclaimed property, business personal property reporting, livestock reporting, and Department web-based filing and payment processes. The position does not supervise other staff.

***This is a temporary 2-year position for FYE 2025.***

We are looking for people who:

• Can deliver outstanding customer service
• Enjoy problem solving
• Adapt quickly to changes in the environment and assignments.
• Have strong communication and listening skills.
• Can multitask, prioritize, and manage time effectively
• Thrive in a dynamic and collaborative environment

Knowledge and Skills:

• Customer service standards
• Ability to conduct research to identify and locate individuals and validate identities
• Accuracy and attention to detail
• Conflict resolution
• Written, verbal, and interpersonal communication

What can you expect from us in return for your work with our agency?

• Computer systems and tax guidelines training
• Health, dental, and vision benefits
• Work/Life balance
• Retirement plans
• Paid time off
• Flexible scheduling
• Teleworking opportunities available upon completion of training

You would be a great fit for this position if you have:

• Multitask, prioritize, and manage time effectively
• Demonstrate self-motivation
• Follow instructions
• Adapt quickly to changes in the environment and assignments
• Handling multiple priorities under deadlines
• Thrive in a dynamic and collaborative environment

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

(All computer systems and tax guidelines will be trained on the job.)

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.

Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Requires the successful completion of a background check and state tax compliance status check.

This position is part of the Directors Office Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is:

• High School Diploma
• Two years of directly related work experience with customer service.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Information Governance Unit of the Department of Revenue. Duties include coordinating program activities, managing program information, responding to inquiries and support issues, collecting and reporting program data.  The incumbent will manage relationships with various internal and external stakeholders, assist business analysts and unit managers with program administration. The position resides in the Information Management Bureau which comprised of three units, Customer & Payment Management, Digitization, and Information Governance. The position reports to the Unit Manager. This position does not supervise other staff.

Knowledge of:

• Data management
• Business administration
• Information systems management
• Communications
• Program management and project planning
• Public communication principles
• System and program support
• State and federal tax laws, rules, and regulations

Skills in:

• Research and analysis
• Technical troubleshooting
• Escalation and support techniques
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, Verbal, and interpersonal communication.

You would be a great fit for this position if you have the ability to:

• Demonstrate self-motivation and follow instructions
• Provide timely customer service
• Handle multiple priorities under deadlines
• Organize multiple tasks.
• Be very detail oriented
• Follow instructions

This position is part of the Information Management and Collections Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is:

• High school diploma
• Two years of job-related experience

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Information Management Bureau of the Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data.  The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. Duties include coordinating taxpayer account data processing and control functions; ensuring the accuracy of data entered into databases and the accurate transfer of batches into the master tax system; assisting with manual records management; providing training and leadership to unit staff; and resolving data processing and control problems. The incumbent will provide a range of general services in support of mail services, accounting, records maintenance, and taxpayer registration functions.  The position leads other processing technicians within the work unit including permanent, seasonal, and temporary staff.

Knowledge of:

• Automated data processing systems
• Records management
• Office operations
• Customer services standards
• Department operations and tax types

Skills in:

• Multi-tasking; organizing multiple tasks
• Accuracy and attention to detail
• Mathematics
• Conflict resolution & customer service
• Compiling & analyzing data from multiple sources
• Identifying & correcting data errors
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Very Detail Oriented
• Provide timely, customer service
• Handling multiple priorities under deadlines

This position is part of the Information Management and Collections Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is:

• High School Diploma or GED.
• Four years of experience in data processing and tracking data.
• Preferred work experience includes training or lead worker experience.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Technology Services Division (TSD) of the Department of Revenue. Duties include analyze and design customized technology systems to meet departmental needs, budgetary requirements, and user ability. The incumbent is responsible for the evaluation and recommendation for technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to technology applications on any platform. The position provides oversight to lower-level roles and oversees the overall quality, efficiency, and consistency of work procedures and results. This position does not supervise other staff.

Knowledge of:

• Microsoft Enterprise Licensing and Management
• Server Administration
• Database Administration
• Server Monitoring
• Intrusion Detection
• Security monitoring (Splunk, Varonis)
• SCCM
• Service Desk Operations
• Load Balancing
• Remote access
• System backup, disaster recovery operations
• Cloud-based data access and sharing software
• Software Licensing
• Total Cost Analysis of IT systems

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication
• Leading others by coaching, teaching and mentoring

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

This position is part of the Technology Services Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is

• Bachelor’s degree in computer science or closely related field; and
• Seven years of job-related work experience. Work experience should include virtual server administration, network operating systems, troubleshooting and problem isolation, and end-user assistance.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Technology Services Division (TSD) of the Department of Revenue. Duties include analyze and design customized technology systems to meet departmental needs, budgetary requirements, and user ability. The incumbent is responsible for the evaluation and recommendation for technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to technology applications on any platform. This position does not supervise other staff.

Knowledge:

• Microsoft Enterprise Licensing and Management
• Server Administration
• Database Administration
• Server Monitoring
• Intrusion Detection
• Security monitoring (Splunk, Varonis)
• SCCM
• Service Desk Operations
• Load Balancing
• Remote access
• System backup, disaster recovery operations
• Cloud-based data access and sharing software
• Software Licensing
• Total Cost Analysis of IT systems

Skills:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

This position is part of the Technology Services Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in computer science or closely related field; and
• Five years of job-related work experience. Work experience should include virtual server administration, network operating systems, troubleshooting and problem isolation, and end-user assistance.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Technology Services Division (TSD) of the Department of Revenue. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that provides application development, quality assurance and technical operations (network and desktop) services to all other Department of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens.

Knowledge of:

• Principles and practices of computer science
• Information systems development, enhancement, and maintenance
• Systems analysis, design, testing, and documentation techniques and procedures
• Telecommunications and information systems networking
• Data management products
• Data structures and interrelationships
• Training development and delivery methods
• System and network capabilities, computer operating systems, equipment, and software
• Project planning and management
• Provide timely, customer service
• Handling multiple priorities under deadlines
• Effectively interpret policies and procedures in a wide variety of project areas

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication
• Managing complex and varied system development and management projects
• Isolating and resolving advanced technical problems
• Establishing project goals, timelines, and standards
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

This position is part of the Technology Services Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in computer science or closely related field
• Three years of job-related experience including computer operating systems, troubleshooting and problem isolation, and end-user assistance.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Alcohol Beverage Control Division of the Department of Revenue. The Alcoholic Beverage Control Division provides effective and efficient administration of the Montana alcoholic beverage code with an emphasis on customer service and public safety by applying uniform and fair regulations while ensuring an orderly system for the convenient distribution and responsible consumption of alcoholic beverages. Duties include basic license examination, data entry, and assistance to other license examiners. The position does not supervise other staff.

Knowledge of:

• Licensing and compliance practices
• Office administration, records management, and related administrative processes

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution and customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Thrive in a dynamic work environment
• Follow instructions
• Provide good and timely customer service
• Handle multiple priorities under deadlines
• Review and interpret Montana Code and Department Rules

This position is part of the Alcoholic Beverage Control Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business administration, accounting, public administration, criminal justice, law enforcement, or related field; and
• One year of job-related work experience in compliance or licensing, procurement and contract administration, or program administration.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Property Assessment Division of Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

This position is part of the Property Assessment Division and may work from Ennis.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview: 

This position resides in the Property Assessment Division of Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff. The position reports to an area manager and does not directly supervise other staff.

The successful candidate will work out of the Bozeman field office but may be required to travel up to 50% of the time and work in all 9 counties within Region 4, depending on workload demands. (Region 4 counties include Silver Bow, Beaverhead, Gallatin, Madison, Powell, Deer Lodge, Granite, Park and Jefferson.)

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

Ability to:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

This position is part of the Property Assessment Division and may work from Bozeman.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The qualifications desired on the first day of work are:

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field.
• Must pass the department’s CORE Assessment training, within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff. The position reports to an area manager and does not directly supervise other staff.

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

Ability to:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

This position is part of the Property Assessment Division and may work from Missoula.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The qualifications desired on the first day of work are:

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field.
• Must pass the department’s CORE Assessment training, within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Technology Services Division (TSD) of the Department of Revenue. The Miscellaneous Applications Supervisor, supervises the Miscellaneous Applications Development team (MAD), analyzes, and designs customized technology solutions based on the requirements of the business, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating, recommending solutions, software development, and has primary responsibility for systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the MAD staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.

Knowledge:

• Computer programing languages and database management systems (i.e. SQL, C++, JAVA)
• General management practices including strategic planning
• Principles and methods of work planning
• Performance management including setting goals, objectives, and measures
• Quality assurance methods
• Organizational development
• Governmental organizational structure, accounting, and State and federal funding requirements
• Legislative and administrative rule processes and guidelines
• Compliance requirements and practices
• Customer service standards
• Agency policies, procedures, guidelines, and employment law
• GIS systems and local county systems
• Operational and program planning
• Supervisory principles and practices
• Project management
• Records management

Skills:

• Advanced programming languages
• Database analysis, programming, and reporting
• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and database applications
• Written, verbal, and interpersonal communication
• Data collection, analysis, and reporting techniques
• Business communications

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

This position is part of the Technology Services Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business management, computer science, engineering, or closely related field; and five years of job-related experience as a software developer using advanced programming languages and database tools including three years in a lead role or management experience.
• Work experience should include applications development, project management, experience in managing and delivering multiple projects simultaneously and in learning and adapting to proprietary software.
• Working knowledge of web applications, applications testing, and change control preferred.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Business and Income Taxes Division (BIT) manages a variety of Montana tax types that include business, individual, and natural resources. BIT is comprised of two bureaus (Income and Withholding Taxes and Business Taxes and Valuation), that perform audits, verify compliance with Montana laws for all taxes administered by the division, and issues appraisals and assessments of centrally assessed property.

Job Overview:

This position resides in the Business & Income Taxes Division of the Department of Revenue. The Business and Income Tax Division ensures secure handling and processing of taxpayer information and data. Duties include conducting technical level examinations on assigned tax returns that involve research, verifying data, adjusting returns, providing communications to taxpayers and their representatives, and participating in the appeal process. Tax examiner I’s assist with development of audit programs and procedures, draft summary reports of audit findings, and testify as an expert witness. They also assist other tax examiners in their responsibilities and provide a range of support services to taxpayers and other department programs and employees. The position does not supervise other staff.

 Knowledge of:

• Tax accounting
• Auditing standards, principles, and practices
• Financial analysis
• Investigative methods and procedures
• State and federal tax laws, rules, and regulations
• Business practices
• Computer applications related to taxes and finance

 Skills in:

• Research and analysis
• Cost benefit analysis
• Accuracy and attention to detail
• Mathematics
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

 You would be a great fit for this position if you have:

• Self-motivated
• Strong work ethic
• Ability to:
  • Follow instructions
  • Provide timely and accurate customer service
  • Work under pressure
  • Be open minded and think creatively

This position is part of the Business & Income Tax Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in accounting or finance, business administration, or public administration supplemented by college coursework in accounting or closely related field.
• One year of job-related work experience in auditing, tax examination, or accounting practices.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.