Job Overview:
This position resides in the Information Management Bureau of the Department of Revenue. The Information Management Bureau ensures secure handling and processing of taxpayer information, payments, and data. The bureau is organized into three units including Customer & Payment Management, Digitization, and Information Governance. Duties include coordinating taxpayer account data processing and control functions; ensuring the accuracy of data entered into databases and the accurate transfer of batches into the master tax system; assisting with manual records management; providing training and leadership to unit staff; and resolving data processing and control problems. The incumbent will provide a range of general services in support of mail services, accounting, records maintenance, and taxpayer registration functions. The position leads other processing technicians within the work unit including permanent, seasonal, and temporary staff.
Knowledge of:
- Automated data processing systems
- Records management
- Office operations
- Customer services standards
- Department operations and tax types
Skills in:
- Multi-tasking; organizing multiple tasks
- Accuracy and attention to detail
- Mathematics
- Conflict resolution & customer service
- Compiling & analyzing data from multiple sources
- Identifying & correcting data errors
- Microsoft programs and other data base applications
- Written, verbal, and interpersonal communication
You would be a great fit for this position if you have:
- Self-motivation
- Follow instructions
- Very Detail Oriented
- Provide timely, customer service
- Handling multiple priorities under deadlines
This position is part of the Information Management and Collections Division and may work from Helena.
*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.
To be considered for a Department of Revenue position, successful applicants are required to successfully pass tax compliance and criminal background check(s). DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
Education and Experience
The minimum level needed on the first day of work is:
- High School Diploma or GED.
- Four years of experience in data processing and tracking data.
- Preferred work experience includes training or lead worker experience.
Other combinations of education and experience will be evaluated on an individual basis.
*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.
Applicant Pool Statement
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.
Training Assignment Available
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job Overview
Salary | $41,738—$43,256 Yearly |
---|---|
Telework Eligible | Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) |
Benefits Package Eligibility | Health Insurance, Paid Leave & Holidays, Retirement Plan |
Number of Openings | 1 |
Travel | Yes, 5 % of the Time |
Locations | Helena |
Union | Montana Federation of Public Employees |
Closing Date | May 6th, 2024 11:59pm |
Additonal Requirements for Application | None |