The Montana Department of Revenue Collection Services Bureau (CSB) is an in-house collections agency that collects delinquent tax debts and debts owed to other agencies in Montana. CSB is a dedicated workforce that strives to be fair, consistent, and reasonable while enforcing tax laws and collecting delinquent debts. If you don’t pay your taxes, set up a payment plan, or make the payments you agreed to, CSB may take collection action to collect the money you owe.
The Collection Services Bureau is responsible for these collection actions:
- Contacting taxpayers by phone, letter or email to make payment arrangements
- Filing a Warrant for Distraint (tax lien). A tax lien is the public notice of the debt that attaches to your property and to your rights to the property.
- Levying your wages, bank account, or other contractual payments. Certain income, such as Social Security or disability payments, are protected from levy.
- Administering debt collections services for other state, county, and city governments who have contracted these services with the department.
- Applying your federal or state tax refunds to your balance due. Note: we will continue to intercept refunds (or) payments and apply them to your balance due regardless of your payment plan status.
If you have received correspondence or a phone call from CSB, it is important for you to respond promptly. If you don’t respond, additional collection action may be taken.
- (406) 444-6964
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
- Mailing Address
- Montana Department of Revenue
Collections Services Bureau
PO Box 6309
Helena, MT, 59604-6309
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Payment Options and Payment PlansTaxpayers can make payments to the department via the Transaction Portal (TAP) for over 40 different tax types. These payments can be made in a variety of ways.
Power of AttorneyIf you wish to permit the department to discuss your tax matters with anyone other than yourself, you will need to submit a Power of Attorney (Form POA).
Debt resulting from a return filed as married separate on the same form, is considered individual debt for each spouse, and requires a POA for each spouse.
The POA form provided by the Department of Revenue is not valid for any other agency.