Check Your Refund Status* in TAP
Using Where’s My Refund is the easiest way to check on your refund.
Your refund status may be available after:
- Two weeks for e-filers
- 18 weeks for paper filers
We update information in Where’s My Refund each weeknight.
When checking your refund status, you’ll need your:
- Filing status
- Social security number
- Expected refund amount
*This service provides information regarding only the approval, denial, and amount of your refund.
Reasons Your Refund May Be Delayed
There are many reasons your refund may be delayed, including:
- Identity Verification
- Errors on your return
- You are a first-time filer
You may find additional information when you check your refund status in TAP, including actions you must take, such as responding to a verification letter.
To increase the security of your refund, first-time filers will be sent a paper check.
Offset Refunds
An offset is when your refund is used to pay a debt you owe to a state or local government agency.
An offset is money taken to pay a debt, not a bill. You do not need to pay the balance listed in the offset letter—the money has already been taken. Also, calling in to make a payment will not release the offset.
If you had an agreement with the agency that they would not offset funds while a payment plan was in good standing, please contact that agency and request that they remove the debt from collections. The agency should contact us if they wish to release the refund to you.
Missing Returns and Other Issues
If it has been over 90 days since you filed your return or if you are being prompted by Where’s My Refund, please contact us. Our customer service agents will review your account.