Work for the Department of Revenue

Job Overview:

This position resides in the Alcohol Beverage Control Division of the Department of Revenue. The Alcoholic Beverage Control Division provides effective and efficient administration of the Montana alcoholic beverage code with an emphasis on customer service and public safety by applying uniform and fair regulations while ensuring an orderly system for the convenient distribution and responsible consumption of alcoholic beverages. Duties include basic license examination, data entry, and assistance to other license examiners. The position does not supervise other staff.

Knowledge of:

• Licensing and compliance practices
• Office administration, records management, and related administrative processes

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution and customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you:

• Demonstrate self-motivation
• Thrive in a dynamic work environment
• Follow instructions
• Provide good and timely customer service
• Handle multiple priorities under deadlines
• Review and interpret Montana Code and Department Rules

This position is part of the Alcoholic Beverage Control Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business administration, accounting, public administration, criminal justice, law enforcement, or related field; and
• One year of job-related work experience in compliance or licensing, procurement and contract administration, or program administration.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Business & Income Taxes Division of the Department of Revenue. The Business and Income Tax Division ensures secure handling of taxpayer information and data. BIT’s auditing technicians perform a variety of duties assigned by management. Duties include conducting simple examinations of various types of tax returns, adjusting tax returns, conducting research, communicating internally and externally, and participating in the appeal process. Auditing technicians also provide support for other unit operations and complex examination activities. The position does not supervise other staff.

Knowledge of:

• Basic accounting and financial reporting principles
• Basic State and Federal tax regulations

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Basic mathematics
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivated
• Strong work ethic

Ability to:

• Follow instructions
• Provide timely and accurate customer service
• Work under pressure
• Be open-minded and think creatively

This position is part of the Business & Income Tax Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

We prefer, but do not require, that you possess the following experience, or education, for the first day of work:

• High School Diploma or GED qualification
• One year of professional work experience is preferred, but not required, in accounting, money management, banking, bookkeeping or another related field.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Director's Office Division of the Department of Revenue. Duties include being the primary contact for internal and external customers and is the primary contact for providing information to customers about unclaimed property that has been escheated to the State of Montana. The incumbent provides information and technical assistance and resolves problems regarding taxes, fees and licenses, unclaimed property, business personal property reporting, livestock reporting, and Department web-based filing and payment processes. The position does not supervise other staff.

We are looking for people who:

• can deliver outstanding customer service
• enjoy problem solving
• adapt quickly to changes in the environment and assignments.
• have strong communication and listening skills.
• can multitask, prioritize, and manage time effectively
• thrive in a dynamic and collaborative environment

Knowledge and Skills:

• Principles and practices of licensing, registration, application, valuation, and processing for various tax types
• Federal and state statutes, administrative rules, policies, and procedures
• Department business practices
• Office operations and business communications
• Records management
• Rules, procedures, and operations related to identifying and locating taxpayers and determining the extent of their tax liabilities (regulations regarding corporations, out-of-state taxpayers, bankruptcy, amended forms, bad debts, etc.)
• Research techniques to identify and locate individuals and validate identities
• Customer service standards
• Research and analysis
• Accuracy and attention to detail
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

What can you expect from us in return for your work with our agency?

• computer systems and tax guidelines training
• health, dental, and vision benefits
• work/Life balance
• retirement plans
• paid time off
• flexible scheduling
• teleworking opportunities available upon completion of training

You would be a great fit for this position if you have:

• Multitask, prioritize, and manage time effectively
• Demonstrate self-motivation
• Follow instructions
• Adapt quickly to changes in the environment and assignments
• Handling multiple priorities under deadlines
• Thrive in a dynamic and collaborative environment

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Lifting is infrequent, less than 15 pounds.
• Some travel may be required, must have a valid driver’s license.

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.

This position is part of the Directors Office Division and may work from Helena, Butte, and Great Falls.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The minimum level needed on the first day of work is

• High School Diploma
• Two years of directly related work experience with customer service.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Property Assessment Division of Department of Revenue. Duties include residential property reviews, discoveries, data research, and field appraisals. Complete inspections to determine the residential property final valuation. Analyze, assess, and classify land uses. Assist with specification, calibration, and benchmarking of land models, sales comparisons, and property characteristics. Support ongoing program operations and activities. Respond to taxpayer inquiries and explain appraisal activities. Provide dispute resolution and participate in appeal hearings. The position does not supervise other staff.

Key Responsibilities Include:

• Conduct property reviews and discoveries to identify appraisal needs and priorities, recommend priorities based on property use, value, location, and other characteristics.
• Review tax records, land use, improvements, valuation documents, and other information.
• Identify properties for appraisal review.
• Research and analyze individual residential property characteristics to estimate the impact on property values.
• Analyze and evaluate appraisal information and determine final property value.
• Examine site and improvement data, sanitation regulations, zoning, planning, covenants, deed restrictions, and other technical and legal documentation.
• Compile and analyze construction cost data and determine the effects on property values.
• Conduct field appraisals and site inspections of subject properties.
• Perform comparable sales to identify valuation factors.
• Collect data required for maps, plats, and sketches used in appraisals.
• Determine the primary use for appraised properties.
• Document professional assumptions and limiting conditions.
• Determine comparable sales data and adjustments to valuations.
• Estimate the value of site improvements.
• Determine appropriate appraisal method (cost or market) for residential properties.
• Verify information in title and ownership data, inspection reports, market models, and other sources.

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.
• Office environment.
• Working outside.
• Lifting is infrequent, less than 15 pounds.
• Travel is required, must have a valid driver’s license.

Knowledge of:

• Appraisal methods for residential properties
• Construction, mapping, GIS, and cadastral
• Property sales and valuations procedures

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines
• Basic computer skills
• Accuracy and attention to detail
• Conflict Resolution
• Ability to communicate with a wide range of personalities using discretion, active listening, critical thinking, and problem sensitivity.
• Written and verbal communication
• Outstanding Customer Service

This position is part of the Property Assessment Division and may work from Bozeman.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Two years of post-secondary education in business, accounting, economics, public administration, construction technology or training; and
• One year of job-related experience.
• Preferred work experience includes appraisal, property tax appraisal, assessment, auditing, agriculture, forestry, surveying, real estate, or related field.
• Requires Montana certification in residential property appraisal (IAAO 101), per ARM 42.18.206-208 and MCA Title 15; within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Business and Income Tax Division of the Department of Revenue. This position appraises centrally assessed property, including real and personal property, to determine its fair market value. The position does not supervise other staff.

Competencies

This position requires:

• Ability to effectively communicate with peers, managers, and taxpayers both verbally and through written communications and reports.
• Technical knowledge of appraisal and assessment methods, procedures, and standards. After hire, appraisers must successfully complete the following coursework:
  • the International Association of Assessing Officers (IAAO) Courses I and II or their equivalents;
  • the American Society of Appraisers (ASA) Courses BV201N, BV202N, and BV203N1 or their equivalents;
  • the Uniform Standards of Professional Appraisal Practices course; and
  • the Western States Association of Tax Administrators, Committee on Centrally Assessed Properties (WSATA-CCAP) Courses 101, 102, and 103 or their equivalents.
• Ability to apply ethics, appraisal standards, and other best practices to appraisal work.
• Ability to independently manage workload and meet productivity goals and deadlines.
• Strong critical thinking skills to analyze information and make logical and well-thought-out decisions.
• Ability to work collaboratively in a team-oriented environment.
• Ability to maintain skills and knowledge as appraisal principles and federal and state laws change and evolve.
• Knowledge of tax accounting; financial analysis; and investigative methods.
• Ability to properly handle and maintain confidential information.

You would be a great fit for this position if you have:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

This position is part of the Business & Income Tax Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• The employee must hold a bachelor’s degree from an accredited college in business, accounting, finance, economics, public administration or a related field. If the employee does not have a bachelor’s degree, they must have at least five years of experience in the business or centrally assessed property valuation field.
• Four years of job-related experience
• Preferred work experience includes property appraisal, business valuation, financial services, auditing, or experience in a related field.
• The successful applicant will be required to obtain Montana certification in centrally assessed property appraisal as soon as possible based on available funding and training opportunities.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview: 

This position resides in the Property Assessment Division of Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff. The position reports to an area manager and does not directly supervise other staff.

The successful candidate will work out of the Bozeman field office but may be required to travel up to 50% of the time and work in all 9 counties within Region 4, depending on workload demands. (Region 4 counties include Silver Bow, Beaverhead, Gallatin, Madison, Powell, Deer Lodge, Granite, Park and Jefferson.)

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

Ability to:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

This position is part of the Property Assessment Division and may work from Bozeman.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The qualifications desired on the first day of work are:

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field.
• Must pass the department’s CORE Assessment training, within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Property Assessment Division of the Department of Revenue. The Property Valuation Specialist (PVS) coordinates and performs a range of specialized property appraisal and assessment support services to facilitate data research, verification, computation, and processing procedures; provides general office and program support services; researches and compiles general program information; ensures consistent messaging on policies, procedures, and statutes; and coordinates with other program staff and managers as necessary to respond to unusual or specialized requests. The PVS provides customer service, including property owners visiting the PAD office, phone calls or other electronic communications. The PVS provides open communications and direct support to local government staff.  The position reports to an area manager and does not directly supervise other staff.

Knowledge of:

• Mathematics
• Customer service standards
• Property valuation techniques
• Mapping and geographic information systems (GIS)

Skills in:

• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Commonly used office and spreadsheet computer applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

Ability to:

• Self-motivation
• Follow instructions
• Provide timely customer service
• Multitask and prioritize work under deadlines

This position may be eligible for a statutory $1.50 an hour base pay increase effective July 1, 2024.

This position is part of the Property Assessment Division and may work from Columbus.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The qualifications desired on the first day of work are:

• One year of post-secondary education or training; and
• One year of job-related experience.
• Work experience may include appraisal, assessment, auditing, accounting, banking, data entry, bookkeeping, records management, customer service or a real estate related field.
• Must pass the department’s CORE Assessment training, within the first year of employment.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Technology Services Division (TSD) of the Department of Revenue. The Miscellaneous Applications Supervisor, supervises the Miscellaneous Applications Development team (MAD), analyzes, and designs customized technology solutions based on the requirements of the business, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating, recommending solutions, software development, and has primary responsibility for systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the MAD staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.

Knowledge:

• Computer programing languages and database management systems (i.e. SQL, C++, JAVA)
• General management practices including strategic planning
• Principles and methods of work planning
• Performance management including setting goals, objectives, and measures
• Quality assurance methods
• Organizational development
• Governmental organizational structure, accounting, and State and federal funding requirements
• Legislative and administrative rule processes and guidelines
• Compliance requirements and practices
• Customer service standards
• Agency policies, procedures, guidelines, and employment law
• GIS systems and local county systems
• Operational and program planning
• Supervisory principles and practices
• Project management
• Records management

Skills:

• Advanced programming languages
• Database analysis, programming, and reporting
• Research and analysis
• Accuracy and attention to detail
• Conflict resolution
• Microsoft programs and database applications
• Written, verbal, and interpersonal communication
• Data collection, analysis, and reporting techniques
• Business communications

You would be a great fit for this position if you have:

• Demonstrate self-motivation
• Follow instructions
• Provide timely, customer service
• Handling multiple priorities under deadlines

This position is part of the Technology Services Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business management, computer science, engineering, or closely related field; and five years of job-related experience as a software developer using advanced programming languages and database tools including three years in a lead role or management experience.
• Work experience should include applications development, project management, experience in managing and delivering multiple projects simultaneously and in learning and adapting to proprietary software.
• Working knowledge of web applications, applications testing, and change control preferred.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Job Overview:

This position resides in the Business & Income Taxes Division of the Department of Revenue. The Business and Income Tax Division ensures secure handling and processing of taxpayer information and data. Duties include conducting technical level examinations on assigned tax returns that involve research, verifying data, adjusting returns, providing communications to taxpayers and their representatives, and participating in the appeal process. Tax examiner I’s assist with development of audit programs and procedures, draft summary reports of audit findings, and testify as an expert witness. They also assist other tax examiners in their responsibilities and provide a range of support services to taxpayers and other department programs and employees. The position does not supervise other staff.

Knowledge of:

• Tax accounting
• Auditing standards, principles, and practices
• Financial analysis
• Investigative methods and procedures
• State and federal tax laws, rules, and regulations
• Business practices
• Computer applications related to taxes and finance

Skills in:

• Research and analysis
• Cost benefit analysis
• Accuracy and attention to detail
• Mathematics
• Conflict resolution & customer service
• Microsoft programs and other data base applications
• Written, verbal, and interpersonal communication

You would be a great fit for this position if you have:

• Self-motivated
• Strong work ethic
• Ability to:
  • Follow instructions
  • Provide timely and accurate customer service
  • Work under pressure
  • Be open minded and think creatively

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.

This position is part of the Business & Income Tax Division and may work from Helena.

*This is an incomplete list of job duties. For a complete job description please contact Human Resources at dorhr@mt.gov or (406) 444-9858.

Apply For This Position

The above competencies are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in accounting or finance, business administration, or public administration supplemented by college coursework in accounting or closely related field.
• One year of job-related work experience in auditing, tax examination, or accounting practices.

Other combinations of education and experience will be evaluated on an individual basis.

*If you have documented postsecondary education, please attach your transcripts to your application for it to be considered in the evaluation process.

Applicant Pool Statement

If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment Available

This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.