The department’s call center is now in its busiest of seasons. Historically, our phone lines are busiest on Mondays, Tuesdays, and Wednesdays. To reduce your wait time on the phone, please try calling outside these busier days.
Keep in mind that our website and the TransAction Portal offer great resources that may help you and your clients find answers to common questions, file business and miscellaneous returns and make payments:
Mailing Returns or Payments?
Sending your tax return or payment to the correct Department of Revenue address presorts the mail and allows us to efficiently process the mail we receive.
You will find a comprehensive list of mailing addresses on our ‘Mailing Addresses‘ page.